Legal notice

Legal Notice

Effective date: 31 August 2026

Website operator and seller

NEORISE GLOBAL TRADE LIMITED
UNIT A53M145, 29/F, LEGEND TOWER
7 SHING YIP STREET, KWUN TONG
KOWLOON, HONG KONG
Email: service@drspen.com

Independent reseller disclosure

NEORISE GLOBAL TRADE LIMITED is an independent reseller of Dr.pen products. We are not the manufacturer, and this website is not the official Dr.pen brand website. Dr.pen names, logos and product marks belong to their respective owners. References to them identify genuine products offered for resale and do not imply that the brand owner operates this store.

Product and medical disclaimer

Information on this website is provided for general cosmetic-product and educational purposes. It is not medical advice, diagnosis or treatment and does not replace advice from a qualified healthcare professional. Individual results vary. Customers are responsible for reviewing product instructions, compatibility, hygiene requirements, warnings and contraindications before use.

Accuracy, availability and changes

We take reasonable care to keep product descriptions, prices, media and availability accurate, but typographical errors, packaging changes and stock changes may occur. We may correct errors, update content, limit quantities or cancel affected orders, with refunds where applicable.

Intellectual property

Original website content and design belong to us or are used with permission. Third-party trademarks, product images, videos and other materials remain the property of their respective rights holders. Nothing on this site grants a license except as expressly stated.

Consumer rights

Nothing in this Legal Notice, our Terms of Service or store policies excludes or limits rights or remedies that cannot be excluded under applicable consumer law.

Policy records

The current versions of our Return and Refund Policy, Privacy Policy, Terms of Service, Shipping Policy and Contact Information are available through this store’s policy links.